<aside> 📞 Healthcare Call Center 101 is temporarily available on demand & discounted - Enroll here

</aside>

currently: building the things I didn't have as a healthcare operator (and also a chef)

Courses

Teaching a virtual bootcamp on how to build a healthcare call center. Saves you loads of time and money and perhaps equally as important, grey hairs.

Events:

1. Knowledgefest, a conference for healthcare operators with Out of Pocket. **2024 Waitlist is open 🧠**
2. Out of Pocket Gen AI x Ops Hackathon, an experimental event where you get to bring a problem to hack on over a weekend. Apply by 04/05

Podcast

Hosting a limited series podcast with Nikhil Krishnan interviewing operators building unique, often janky, but useful things in healthcare.

Listen wherever you get ur pods: YouTube, Spotify, Apple

Want to work together?

I angel invest & occasionally consult. My preference is to work with folks on a 1:1 basis. Usually that’s founders or first time heads of ops. In practice it’s a biweekly session that’s a mix of 1/3 coaching, 1/3 a synthesis partner, 1/3 new ideas. Inquires: [email protected]

Food n’ stuff

Cooking at Mijote, researching food systems, running Peruvian pop-up dinners. Writing about it all here:

In the Kitchen

previously: design, ops, and building co’s

Head of Ops & 1st employee at Better Health

Taught and researched Design Thinking & Systems Thinking at Cal (while starting, but never finishing my PhD in Mechanical Engineering)

Design Researcher at Samsung Design

Built and launched a medical device that has been implanted in over 10,000 toes🦶